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Silpa Sathi

Single Window Services for Business


West Bengal Industrial Development Corporation

Functionality



Role of Silpa Sathi - Single Window Cell

  • Provide online single window services under the various applicable Acts, Rules, Policies and Schemes
  • Provide necessary guidelines and information to investors intending to start a business or operating a business in the State
  • Provide a Common Application Form (CAF) which can be submitted online.
  • Provide a status on application submitted and help to track its progress by keeping a close track on the timelines committed to the Investor

User-friendly features of SilpaSathi portal

  • Online submission of common application for grant or issue of permissions, approvals, certificates, enrolments, registrations, licenses, allotments, consents, no objection certificates and the like including incentives, by any Department or Organization of the Government including local bodies to set up and operate a business
  • Online payment of fees
  • Online approval, tracking of real time status of application and issuance of the certificate(s)
  • Notification alert to applicants through SMS/ e-mail notification as and when application is submitted and/ or query is raised and/ or application is approved/ rejected.
  • Automated SMS/ e-mail notification to the respective Head of Competent Authorities with status information on the applications in which clearances are likely to breach the stipulated time frame specified in the West Bengal Right to Public Services Act, 2013