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Department of Industry, Commerce
& EnterprisesDepartment of MSME & Textiles
Government of West Bengal
Silpa Sathi
Single Window Services for Business
West Bengal Industrial Development Corporation Limited
Queries Handled Dashboard
Dashboard for Query/Grievance Handling (Recording and Addressing)
Updated data as on 01-05-2022
( Data updated starting from 01-11-2020 )
| Particulars | Details (nos./ time in no. of days) |
|---|---|
| Time Limit prescribed as per the Public Service Guarantee Act (as per West Bengal Right to Public Services Act, 2013) |
15 |
| Total Number of Queries Received | 180 |
| Total Number of Queries responded | 180 |
| Average time taken to respond to queries | 2.48 |
| Median time taken to respond to queries | 2 |
| Minimum time taken to respond to Query | 0.25 |
| Maximum time taken to respond to Query | 11 |
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